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Pictured: PCSO, 58, who didn’t assist as mum-of-three ‘attacked by teenage shoplifter’ outdoors Co-op

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That is the Police Group Assist Officer who refused to research an alleged assault outdoors a grocery store, telling a member of the general public that he didn’t wish to ‘take care of it’.

PCSO Stewart Metcalfe was approached by a motorist who had watched a suspected teenage shoplifter punch a woman who tried to stop her outside a Co-op retailer in Lancing, West Sussex.

The 58-year-old was sitting in his patrol automotive lower than a minute’s stroll from the grocery store however regardless of the pleas from the person he refused to budge telling him: ‘I am not response.’

When urged to only drive spherical to the store as a deterrent, PCSO Metcalfe instructed the person: ‘However then I’ve to take care of it.’

The dialog was recorded last Thursday on the motorist’s dash-cam and has since gone viral, inflicting a storm on social media.

This is the Police Community Support Officer Stewart Metcalfe who refused to investigate an alleged assault outside a supermarket, telling a member of the public that he did not want to 'deal with it'

That is the Police Group Assist Officer Stewart Metcalfe who refused to research an alleged assault outdoors a grocery store, telling a member of the general public that he didn’t wish to ‘take care of it’

'I'm not a response unit unfortunately,' a police officer is heard saying in footage shared online

‘I am not a response unit sadly,’ a police officer is heard saying in footage shared on-line

A witness says he asked a PCSO parked around the corner to attend the alleged fight outside Co-op in Lancing

A witness says he requested a PCSO parked across the nook to attend the alleged battle outdoors Co-op in Lancing

Nonetheless, talking at his residence in close by Worthing at the moment, the PCSO instructed MailOnline: ‘I have not seen the video but. I am on a relaxation day from work.

‘I will not say something, it is most likely finest to not proper now.’

Mockingly PCSO Metcalfe joined Sussex Police & Crime Commissioner (PCC) Katy Bourne and native MP Tim Loughton, for a walkabout round Lancing in January – posing for {a photograph} outdoors the identical Co-Op he refused to attend final Thursday.

The stroll was organised following considerations expressed by residents about security within the space.

Based mostly in Lancing, PCSO Metcalfe can also be a Wildlife Crimes Officer working carefully with native farmers and small holders.

In 2015 he was rewarded together with two colleagues for saving a person’s life on Lancing Seashore.

The trio managed to cease the person from killings himself and have been hailed at The Sussex Police West Sussex Divisional Awards, held in Arundel Fortress.

Earlier, the mother-of-three who was left to defend herself when the PCSO refused to intervene within the alleged assault blasted the pressure in Sussex.

Rohany, 41, was punched and had a drink thrown at her by a 15-year-old suspected shoplifter outdoors the Co-Op retailer.

Recalling her ordeal, Rohany instructed MailOnline: ‘I noticed numerous youngsters stealing stuff.

‘I felt sorry for the safety guard, who struggling and getting all kinds of bodily and verbal abuse.

‘I rang 999 from my cellular and instructed the lady as she got here out of the shop that I might movie her so the police would know who she is.

‘She was consuming a can of Malibu and he or she threw it at me after which as she acquired nearer she began punching me within the head.

‘I used to be aware of the truth that she was simply a youngster and I did not wish to damage her unnecessarily. However I wanted to defend myself so I pushed and kicked her away from me.

‘Thankfully another folks had seen what was occurring and intervened. As I went to choose my bag from the ground, the lady kicked it out of my attain.

‘She hung round briefly however later walked off. There’s a subject behind the Co-op the place youngsters go and drink alcohol. That is what I consider she and her associates have been as much as.’

Rohany mentioned she was left with swelling and bruising to her face and slight cuts to her hand after the assault.

Good Morning Britain, who reported on the incident, mentioned it took them 26 seconds to make the journey the police officer would have needed to make

A spokesman from Sussex Police said: 'We are aware of video footage of a single-crewed Police Community Support Officer (PCSO) being approached by a member of the public to report an incident in Lancing'

A spokesman from Sussex Police mentioned: ‘We’re conscious of video footage of a single-crewed Police Group Assist Officer (PCSO) being approached by a member of the general public to report an incident in Lancing’

The witness who filmed the Sussex Police PCSO refusing to attend a battle outdoors a Co-op has claimed the officer ‘simply could not be bothered and was extra fascinated with scrolling by means of his telephone’ – as video of the grocery store fracas emerges. 

Fury is mounting after footage emerged of a PCSO refusing to attend an alleged assault simply seconds away from the place he was parked in Lancing – telling a member of the general public who approached him for assist ‘however then I am going to must take care of it’.

The member of the general public – who requested solely to be named as Michael – urged the officer sitting in his marked police automotive to drive to the Co-Op retailer across the nook the place it’s alleged a teenage shoplifter had assaulted a feminine shopper. 

Nonetheless, the Sussex Police PCSO refused to budge regardless of being parked lower than a minute away, telling Michael he was not a part of a response unit. The surprising dialog was captured on Michael’s automotive dash-cam on Thursday, with the footage going viral and inflicting a storm on-line.

Talking completely to MailOnline, Michael, a 43-year-old transport supervisor, at the moment mentioned: ‘What sort of message does this ship out? – The police refusing to police? 

‘The PCSO could not have appeared much less . He was very dismissive, all I acquired from him was a ‘this is not my job’ vibe.

‘He instructed me he wasn’t within the response staff so could not do something. However all he needed to do was drive across the nook to the Co-Op the place the girl had been assaulted and act as a visual deterrent.

‘The youngsters who have been inflicting the hassle would not have stayed round to know whether or not he was a PCSO or a totally warranted officer. They might’ve scarpered as quickly as they noticed the automotive.

‘Failing that, he may have radioed for assist and acquired the response staff spherical. However he did not do something. He simply sat there and instructed me it wasn’t what he was there for.’

The officer’s response is now being reviewed by the pressure, who’ve apologised for the ‘clumsy language utilized by the PCSO’ as they examine. 

The incident comes as police are more and more criticised over excessive numbers of reported crimes that by no means lead to a conviction.

Michael mentioned he had pushed to the Co-Op close to the centre of Lancing at round 6pm on Thursday simply as numerous suspected teenage shoplifters have been attempting to make a getaway. 

Read more: Just what ARE the police for? 

Extra than 200,000 burglaries – virtually 600 a day – went unsolved by police final 12 months, surprising figures revealed in April.

Crime statistics printed by the Authorities confirmed 77 per cent of instances have been closed by police in England and Wales with no suspect recognized.

It implies that 209,424 home break-ins, or 574 a day, went unsolved, the evaluation of official knowledge by the Liberal Democrats revealed.

Separate Home Office knowledge confirmed solely 5.1 per cent of ‘violence towards the particular person’ offences led to a suspect being taken to court docket. For theft the determine was 6.6 per cent and for thefts 4.3 per cent.

Throughout all types of crime reported final 12 months, simply 5.6 per cent led to a suspect being charged or summonsed – roughly the identical because the earlier 12 months. An additional 4 per cent led to the offender being given a ‘slap on the wrist’ punishment.

He mentioned: ‘There was one lady, round 15-years-old, who was attempting to depart and he or she had a load of stuff hidden in her shoulder bag.

‘The safety guard had tried to cease her leaving however she screamed loudly in his face. She was clearly drunk and he was reluctant to problem her any additional as a result of she was so younger.

‘A couple of prospects took issues into their very own arms and one lady acquired right into a little bit of a tussle along with her.

‘The teenage lady regarded as if she was consuming a can of Malibu and coke and he or she threw all of it into this lady’s face, f-ing and blinding, earlier than punching her.

‘At that time, myself and some others stepped in and break up them up. The teenage lady kicked the sufferer’s bag away which had fallen onto the bottom and later walked off a method and her associates one other. However the lady who’d been hit was actually shook up.

‘I drove away and a couple of minute later, I noticed the police automotive parked by the aspect of the highway and after I slowed down I noticed there was an officer within the driver’s seat.

‘I instructed him what occurred and thought he’d be spherical like a shot….however I used to be fallacious and was left in full disbelief that he could not be bothered to do something. It is such a tragic state of affairs and would not precisely instill you with a lot confidence.’

A former Scotland Yard detective, Mike Neville, instructed MailOnline he was ‘appalled’ when he noticed the video, saying on daily basis the general public’s belief within the police ‘ebbs away’ and that the footage reveals ‘police are usually not in your aspect’. 

One other ex Scotland Yard detective, Peter Bleksley, has additionally since hit out at Sussex Police – telling Good Morning Britain the incident was a ‘dreadful look’ for the pressure and that an officer sporting a uniform and in a marked automotive ought to have handled the disturbance ‘and truly carried out what they’re paid to do.’

In footage of the incident, a witness is heard telling the officer: ‘You should get round to the Co-op. Truthfully, there’s simply been a battle round there as a result of individuals are attempting to cease the shoplifters that you just’re doing nothing about.

‘There is a member of the general public that is simply been assaulted by a 15-year-old lady who’s drunk, had a drink thrown in her face, acquired punched.

‘Individuals have referred to as the police, we have come spherical right here and also you’re sitting right here.’

However the police officer instructed him: ‘I am not a response unit sadly.’

The member of the general public then says: ‘I do know you are not, however the sight of the automotive will make them scatter. ‘

The police officer then replies: ‘Yeah however then I am going to must take care of it.’ 

‘Are you afraid to take care of it then,’ the person asks the officer, who tells him: ‘That is not the purpose.’

However the member of the general public is way from impressed and tells him: ‘It form of is the purpose, that is the notion.’

The officer then says: ‘It is why I am right here and never spherical there.’ 

Mike Neville, former Scotland Yard detective, instructed MailOnline: ‘Once you be part of the police you be part of to assist the group. They have to have the ability to take care of emergencies,’ he mentioned.

‘It is no good simply sitting there. I used to be appalled.

‘Why was a PCSO driving a marked police automotive? No matter they have been doing there, if there’s an emergency police have gotten to cease and take care of it.’

Sussex Police are investigating a report of shoplifting and an alleged assault at the Co-op in Lancing on Thursday June 29 (stock image)

Sussex Police are investigating a report of shoplifting and an alleged assault on the Co-op in Lancing on Thursday June 29 (inventory picture)

Based in Lancing, PCSO Metcalfe is also a Wildlife Crimes Officer working closely with local farmers and small holders

Based mostly in Lancing, PCSO Metcalfe can also be a Wildlife Crimes Officer working carefully with native farmers and small holders

He mentioned the general public have been shedding belief within the police, including: ‘Daily the belief ebbs away.

‘The common working particular person feels they’re being let down by the police, and this is only one instance.

‘PCSOs are designed for low stage crime and to trawl the streets.

‘The presence of a uniform may have defused the state of affairs.

‘The video reveals once more that the police are usually not in your aspect.’

Good Morning Britain, who reported on the incident, mentioned it took them 26 seconds to make the journey the police officer would have needed to make from the place he was parked as much as the Co-op. 

A spokesman from Sussex Police instructed MailOnline: ‘We’re conscious of video footage of a single-crewed Police Group Assist Officer (PCSO) being approached by a member of the general public to report an incident in Lancing.

‘The matter was reported to us and a police officer attended the incident as an emergency.

‘The PCSO additionally then attended the scene.

‘The investigation right into a report of assault and shoplifting is topic of a reside investigation, and the sufferer has been contacted by officers.’

West Sussex native policing Superintendent Nick Dias mentioned: ‘Conserving the general public protected and feeling protected is paramount and our officers and PCSOs work onerous to sort out crime and anti-social behaviour, usually in difficult circumstances. We [work] carefully with native retailers and companions to assist forestall and reply to anti-social behaviour and assaults on store staff.

‘We’re sorry for the clumsy language utilized by the PCSO on this trade and acknowledge the general public’s concern. 

‘A police unit was dispatched to the scene as a matter of precedence. Our response to this incident is being reviewed.’

What powers do PCSOs have? 

  • In Sussex, PCSOs have the facility to:  
  • Concern fastened penalty notices for biking on a footpath  
  • Concern fastened penalty notices for littering
  • Concern fastened penalty notices in respect of offences below canine management orders
  • Require title and handle
  • Require title and handle for delinquent behaviour
  • Require title and handle for highway visitors offences
  • Require individuals consuming in designated locations to give up alcohol
  • Require individuals aged below 18 to give up alcohol
  • Seize tobacco from an individual aged below 16
  • Enter and search any premises for the needs of saving life and limb or stopping severe injury to property
  • Seize automobiles used to trigger alarm
  • Take away deserted automobiles below rules made below part 99 of the Street Site visitors Regulation Act 1984
  • Cease cycles
  • Management visitors for functions apart from escorting a load of outstanding dimensions 
  • Perform highway checks
  • Place indicators 
  • Implement cordoned areas 
  • Cease and search in authorised areas 
  • Concern penalty notices in respect of offences of dysfunction
  • Concern fastened penalty notices for truancy
  • Concern fastened penalty notices for excluded pupil present in a public place (for as much as half-hour for the arrival of a police officer)
  • Take care of begging
  • Implement sure licensing offences
  • Disperse teams and take away individuals below 16 to their place of residence
  • Take away truants to designated premises
  • Seek for alcohol and tobacco 
  • Enter licensed premises (with limitations)
  • Cease automobiles for testing
  • Direct visitors for the needs of escorting irregular masses
  • Concern a set penalty discover for biking with out lights
  • Require an individual to not devour alcohol and/or to give up alcohol the place a Public Areas Safety Order (PSPO) is in place   
  •  Supply: Sussex Police. For full situations click here.

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