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Chasing defamatory hallucinations, FTC opens investigation into OpenAI


OpenAI CEO Sam Altman sits at a table and speaks into a microphone while testifying in a Senate hearing.
Enlarge / OpenAI CEO Sam Altman testifies about AI guidelines earlier than the Senate Judiciary Subcommittee on Privateness, Know-how, and the Legislation on Might 16, 2023, in Washington, DC.

Getty Photos | Win McNamee

OpenAI, greatest identified for its ChatGPT AI assistant, has come below scrutiny by the US Federal Commerce Fee (FTC) over allegations that it violated shopper safety legal guidelines, doubtlessly placing private information and reputations in danger, in response to The Washington Post and Reuters.

As a part of the investigation, the FTC despatched a 20-page record request to OpenAI that focuses on the corporate’s threat administration methods surrounding its AI fashions. The company is investigating whether or not the corporate has engaged in misleading or unfair practices, leading to reputational hurt to shoppers.

The inquiry can be in search of to know how OpenAI has addressed the potential of its merchandise to generate false, deceptive, or disparaging statements about actual people. Within the AI trade, these false generations are generally referred to as “hallucinations” or “confabulations.”

Specifically, The Washington Publish speculates that the FTC’s concentrate on deceptive or false statements is a response to latest incidents involving OpenAI’s ChatGPT, equivalent to a case the place it reportedly fabricated defamatory claims about Mark Walters, a radio discuss present host from Georgia. The AI assistant falsely acknowledged that Walters was accused of embezzlement and fraud associated to the Second Modification Basis, prompting Walters to sue OpenAI for defamation. One other incident concerned the AI mannequin falsely claiming a lawyer had made sexually suggestive feedback on a pupil journey to Alaska, an occasion that by no means occurred.

The FTC probe marks a big regulatory problem for OpenAI, which has sparked equal measures of pleasure, fear, and hype within the tech trade after releasing ChatGPT in November. Whereas fascinating the tech world with AI-powered merchandise that many individuals beforehand thought had been years or a long time away, the corporate’s actions have raised questions relating to potential dangers related to the AI fashions they produce.

Because the trade push for extra succesful AI fashions intensifies, authorities businesses world wide have been taking a better take a look at what’s been happening behind the scenes. Confronted with quickly altering expertise, regulators such as the FTC are striving to use current guidelines to cowl AI fashions, from copyright and information privateness to extra particular points surrounding the info used to coach these fashions and the content material they generate.

In June, Reuters reported that US Senate Majority chief Chuck Schumer (D-NY) referred to as for “complete laws” to supervise the progress of AI expertise, guaranteeing needed safeguards are in place. Schumer plans to carry a collection of boards on the topic later this yr, the information company notes.

This isn’t the primary regulatory hurdle for OpenAI. The corporate confronted backlash in Italy in March, when regulators blocked ChatGPT over accusations that OpenAI had breached the European Union’s GDPR privateness laws. The ChatGPT service was later reinstated after OpenAI agreed to include age-verification options and supply European customers with an possibility to dam their information from getting used to coach the AI mannequin.

OpenAI has two weeks after receiving the request to schedule a name with the FTC to debate any attainable modifications to the request or points with compliance.



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