Asus apologizes for Evangelion motherboard typo, affords alternative cowl and extends guarantee

Facepalm: Asus has issued an apology – and much more – to these affected by a printing error on its ROG Maximus Z790 Hero EVA-02 Version motherboard. The board in query pays homage to Neon Genesis Evangelion, a short-lived Japanese anime collection from the mid-90s. Sadly, the themed board shipped with a misspelling of the phrase “Evangelion,” which ended up being printed as “Evangenlion” as a substitute.

The misprint appeared on an ornamental cowl close to the rear I/O ports.

In a not too long ago printed support document, Asus apologized for the oversight. To resolve the difficulty, they’re implementing a alternative program through which Asus will ship customers a corrected ornamental half to switch the misprinted piece. As an extra gesture of excellent religion, Asus is extending the board’s guarantee by a full 12 months, although the misprint doesn’t influence its performance or efficiency in any approach. All different situations of the phrase on the board are appropriate.

Wow…. so @ASUS_ROG misspelled Evangelion on their anime particular version motherboard!!!??? OOOOOF

You’ll be able to’t make these things up… lol “Evangenlion” ð¤¦ð»‍âÂÂï¸Âð¤¦ð»‍âÂÂï¸Âð¤¦ð»‍âÂÂï¸Â pic.twitter.com/3tC9VJjHAg

– JayzTwoCents (@JayzTwoCents) November 12, 2023

A easy typo on an ornamental motherboard half is simply that, so what’s the large deal?

For starters, it is a area of interest product that’s solely going to attraction to a sure subset of laptop customers. What’s extra, the board is not precisely low cost at almost $700. In case you are paying that type of cash for a themed board, it is comprehensible that you just could be upset if key particulars have errors. By addressing the difficulty in a well timed method and going above and past to make issues proper, Asus is demonstrating to its clients that it actually does care – even when the matter in query is a straightforward typo.

Neon Genesis Evangelion ran from October 1995 via March 1996, and consisted of 26 episodes. The collection is accessible to stream on Netflix.

Affected customers can attain out to Asus buyer help for particulars on learn how to get a alternative cowl. Given the restricted run of the error boards, it might flip right into a useful collectible. Some eBay listings have already priced the board at a major premium.