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Facepalm: Whereas Western Digital is going through a category motion lawsuit over failing SanDisk SSDs, a brand new report coming from a knowledge restoration firm has seemingly found the actual situation inside the faulty drives. Based on Attingo, all the {hardware} design is flawed and no firmware replace will clear up this type of downside alone.
Western Digital-owned SanDisk is not doing nice in the mean time, with annoyed prospects complaining that their invaluable information is in danger resulting from failing SSDs. Though the corporate claims {that a} firmware replace has resolved the difficulty, the precise reason for the faulty drives would possibly lie elsewhere.
Austria-based Attingo says that its technicians have fastened numerous SanDisk transportable SSD items, with “a minimum of” one particular person bringing a brand new SanDisk machine in each week. After inspecting the drives, Attingo has seemingly confirmed that the failing gadgets are affected by poor welding jobs and outsized elements.
Interviewed by German publication Futurezone, Attingo said that the SanDisk drives present a noticeable quantity of errors. This can be a {hardware} downside, not a firmware one, the corporate said, with the primary points being the machine’s design and development weak spot. Your entire soldering technique of the SSD is flawed because the soldering materials creates bubbles that make issues break extra simply.
In an official assertion following Attingo’s accusations, SanDisk denied that its SSDs have such excellent {hardware} flaws. The corporate takes the standard of its merchandise very severely, the assertion reads, and employs perform “rigorous” testing procedures for all its SSD merchandise earlier than delivery them to retailers.
SanDisk says that its merchandise expertise an intensive DFM (design for manufacturing) high quality evaluation, whereas PCB meeting and design comply with {industry} customary pointers. The corporate will get its solder paste from an industry-leading provider, and conducts “rigorous product-level {qualifications}” previous to delivery together with thermal, vibration, humidity, shock and extra.
SanDisk stays adamant and claims that failing SSD drives had been impacted by a “firmware situation,” and that the difficulty has been “efficiently addressed” by a just lately launched replace. The corporate is, nevertheless, gathering extra info, because the aforementioned replace hasn’t truly solved something in accordance with many customers and publications.
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