Metro Atlanta lady charged greater than $7,000 for Subway sandwich says she will be able to’t get her a refund
Greater than $7,000 for a Subway Italian sub. That’s what a metro Atlanta lady found charged to her bank card invoice after ordering her common #4 from a Faculty Park Subway.
“I might have gone to Italy and obtained the sandwich,” Vera Conner advised Channel 2 shopper investigator Justin Grey.
Conner mentioned on the finish of each week, she checks her bank card statements and that’s when she seen the cost.
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“I do know precisely what it usually prices. It’s $7.54,” she mentioned.
However the invoice for the meal charged to her bank card was $7,112.98.
“I used to be like, ‘Oh, my God! How did this occur?’” Conner mentioned.
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Conner then seen that the quantity on the tipline matched a number of numbers of her phone quantity.
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She now believes the display modified to tip when she was making an attempt to enter her cellphone quantity to gather her Subway rewards factors.
“I should have been keying it within the pad, and the display modified,” Conner mentioned.
She thought it will be a easy repair, however for practically a month Conner has been making an attempt unsuccessfully to get the cost reversed.
Conner mentioned the Subway retailer supervisor repeatedly refused to debate it along with her and he or she obtained a denial letter when she disputed the cost along with her bank card firm.
“That is unbelievable as a result of I really feel like everybody that sees it, has to know that it’s a mistake. I’ve labored in retail earlier than. I understand how we tally up on the finish of the night time,” Conner mentioned.
Financial institution of America, which is the issuer of Conner’s bank card, mentioned they reached out to the Subway franchise and its company places of work.
Minutes after tagging Subway on social media about this story Monday night, Subway responded to Grey’s a number of requests for remark and mentioned they had been conscious that Conner disputed the cost and that Financial institution of America had requested a chargeback.
Subway mentioned it was in the course of processing the chargeback.
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