Tech

Verizon says they’re ‘making progress’ on restoring service from outage, however no timetable


Verizon customers who saw their service interrupted early on Monday ought to begin seeing it restored, the corporate introduced Monday night.

“Verizon engineers are making progress on our community challenge and repair has began to be restored,” the corporate mentioned in an announcement on their X account. “We all know how a lot folks depend on Verizon and apologize for any inconvenience a few of our clients skilled at present.”

Nonetheless, no particular timetable for restoration or what brought on the outage have been offered.

At the least 1,500 folks reported having no service in Columbus since 7 a.m., in keeping with the real-time outage monitoring web site Downdetector, The Dispatch beforehand reported. That quantity peaked at over 2,300 studies simply earlier than 11:20 a.m. At round 5:30 p.m. on Monday, the variety of reported outages dropped to 104, although many extra could have been with out service as a result of they heard in regards to the outage and did not make a report.

The outage affected Verizon clients throughout the nation. Prospects reported that their telephones have been caught in SOS mode, and so they have been unable to make calls or ship textual content messages.

smeighan@dispatch.com

@ShahidMeighan

This text initially appeared on The Columbus Dispatch: Verizon engineers ‘making progress’ on nationwide outage



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